CrewClock Privacy Policy
CrewClock is made by Subpond Technologies (1604710 B.C. Ltd.), Victoria, BC, Canada. Last updated 29 October 2026.
CrewClock is a timesheet and job-site clock-in app for construction crews. You sign in with an account your employer creates for you on your company's timesheet system, which we host for them. This policy explains what the app collects, why, and how to have it deleted.
What CrewClock collects
- Account details: your name, username, and the email address or phone number your employer entered for you.
- Time entries: when you clock in and out, the job you clock in to, and any notes you add.
- Precise location, only for two things:
- Job-site reminders. If you turn them on, your phone watches for your arrival at and departure from your company's job sites and reminds you to clock in or out. Your phone does this check itself; the app does not track your position continuously. When you arrive at or leave a job site, the time, the job site and your position at that moment are sent to your company's timesheet. Reminders work while the app is closed only if you allow location "all the time"; you can turn this off at any time in your phone's settings.
- Photo tags. Where your company uses job photos or receipt photos, each photo is saved with the place it was taken.
- Photos you choose to take or upload (job photos and receipts), where your company uses them.
- Device and usage information: your phone's model, operating system and app version, your IP address, and a record of what you do in the app (pages opened, buttons used, errors). We use it to keep the service working, fix problems and protect accounts.
- A notification token, if your company turns on notifications, so the app can tell you about things like a missed clock-out.
Who can see it
Your time entries, job-site arrivals and departures, photos and their locations are visible to your employer's office staff in your company's timesheet system. Subpond Technologies can see them only to run, support and fix the service for your employer.
What we do not do
- We do not sell your information.
- We do not share it with anyone outside your employer and the providers below, and we do not use it for advertising.
- The app has no ads and no third-party analytics or tracking tools.
Service providers
Your company's data is stored on servers we rent in Canada (OVHcloud). If notifications are on, they are delivered through Google Firebase Cloud Messaging (Android) or the Apple Push Notification service (iPhone), which receive the notification token and the message text only.
How long it is kept
Time entries, photos and account details are kept for as long as your employer keeps them in its timesheet system, since they are its payroll records. Server logs are deleted automatically after about 13 months.
Deleting your information
To have your information deleted, email support@subpond.com from the email address on your account, or ask your employer. We will confirm with your employer, since some records (hours worked and pay) may have to be kept by law, and delete everything else. Signing out of the app removes its sign-in from your phone, and uninstalling the app removes everything it saved on the phone.
Children
CrewClock is for workers aged 18 and over. It is not meant for children.
Changes to this policy
If this policy changes, the new version will be posted on this page with a new date at the top.
Contact
1604710 B.C. Ltd. (Subpond Technologies), Victoria, British Columbia, Canada. support@subpond.com